Frequently asked questions
How is this different from an online store?
An online store sells to the public at the same prices for everyone. A B2B portal is private: each customer sees their own terms, account balance and documents, and orders can go through your team's approval.
Can I have different prices for each customer?
Yes. You can assign price lists, discounts and terms by customer, by group or by region. The exact rules are defined in the proposal.
Does it connect to my management or invoicing system?
It depends on the system and the access it offers. During discovery we review what can be integrated and how, and we spell it out in the proposal.
Can my customers use it from their phones?
Yes. The portal is designed to be comfortable to use on a computer, tablet or phone, because many orders are placed from the store floor or the warehouse.
Do you have experience with customer portals?
Yes. Besides the projects we build for other companies, we develop and run Aido Next, our own client portal: there, the people who work with us follow their projects, approve deliverables, sign contracts, make payments and request support, including from an Android app.
Answers from the AiDo Creative team