IT support so your team can work with fewer interruptions
We are a Microsoft Partner and OEM system builder. We handle your team's technical issues, build the computers they need and look after accounts, infrastructure and data.
Built for businesses that are serious about growing
When email doesn't arrive, the printer won't respond or an account gets locked, work grinds to a halt. And often the fix depends on whoever knows a bit more about computers.
We act as your IT department. As a Microsoft Partner, we manage Microsoft 365 licenses and environments; as an OEM system builder, we build PCs tailored to each role, with the operating system and software ready to go.
- 01Small and midsize businesses without their own IT department.
- 02Teams that work remotely or across several countries.
- 03Businesses that need new computers, Microsoft licenses or to get access and backups in order.
What we offer
- 01
Help desk
Remote or on-site support, in your language and during the agreed hours.
- 02
Microsoft 365 and accounts
As a Microsoft Partner, we manage Microsoft 365 licenses, users, permissions and domains. We also work with Google Workspace.
- 03
Custom PC builds
As an OEM system builder, we build computers based on how each role uses them, with genuine Windows, drivers and software installed.
- 04
Devices and software
Software installation, computer and phone setup, and updates.
- 05
Infrastructure
Management of networks, servers and your company's technology infrastructure.
- 06
Security and backups
Two-factor authentication, password manager, antivirus and scheduled backups.
- 07
Inventory and documentation
A record of devices, licenses and access, so nothing depends on a single person.
- MicrosoftMicrosoft Partner and OEM integrator
- MicrosoftMCSE: Cloud Platform and Infrastructure
Four stages, one team
- 01
Listen
We survey devices, accounts, licenses and the most common recurring issues.
- 02
Design
We put together a plan for organization and security, with priorities and timelines.
- 03
Build
We configure, fix and document every part of the environment.
- 04
Grow
We provide monthly support and review security to keep everything in order.
Frequently asked questions about IT support
Is support remote or on-site?
We work mainly remotely, which lets us support teams in different countries. If something needs to be done on-site, we arrange it.
What does it mean that AiDo is a Microsoft Partner and OEM system builder?
It means we work within Microsoft's partner program to manage its licenses and services, and that we build PCs with genuine Windows preinstalled, configured for what each role needs.
Do you work with Google Workspace and Microsoft 365?
Yes, with both. We can also help you migrate from one to the other.
How do I ask for help?
Through a single channel, such as email or WhatsApp, where every request is logged until it's resolved.
Do you support Windows computers?
Yes. We set up and configure Windows 11 computers, keep updates and security current, and fix hardware and software issues, remotely or on-site when needed.
Can a design agency also handle our IT?
At AiDo, yes. Alongside branding, websites and content, we have an IT support team, so your website, email accounts, Microsoft licenses and computers are looked after by the same team.
Answers from the AiDo Creative teamLet's talk about your project
Tell us how many people are on your team and which tools they use, and we'll put together a support plan.